What is Cool-Off?

Time-Out, also referred to as ‘Cool-Off‘, is a self-exclusion tool that allows you to take a break from gambling for a specified period. During this time, you will be prevented from accessing your account, and you will not receive any promotional materials. The duration of a Time-Out can vary and can last from 24 hours up to six weeks. This feature helps promote responsible gaming and allows you to take a step back if you feel that your gambling habits are becoming problematic.

In case you feel the need to take a brief pause from betting and gaming on our platform, you have the option to activate ‘Cool-Off’ for a specified period of time. This feature allows you to exclude yourself from accessing your account and restricts the receipt of promotional materials for the duration of the ‘Cool-Off’ period. You can select a ‘Cool-Off’for 24 hours, 48 hours, 7 days, or 30 days, or set a custom duration. The ‘Cool-Off’ feature promotes responsible gaming and encourages you to take a step back if you feel that your gambling activity is becoming problematic.

Latest update: March 24, 2023